"For librarians to understand the perceptions of faculty and students and know how to reach and influence them, requires effective marketing - but this isn't just a question of promotion. The research found that in delivering shared services, Purdue University emphasizes the importance of framing services from a faculty rather than from a librarian perspective."User-centric framework!
"Unfortunately, many people today don't understand the power of their library card, and have forgotten about this valuable resource.
Some folks believe that due to the popularity of e-book readers, online bookstores and the Internet, libraries are becoming obsolete. I don’t think those people have been to a public library lately.
The library has changed since the days of shushing librarians, musty books and 3x5 card catalogs. Libraries have become dynamic community gathering spots, and places to keep current with today’s new technology.
As the economy continues its downward spiral, public library usage has skyrocketed. The need for library services and resources has increased dramatically as people have discovered the benefits of a library card over the detriments of a credit card."
""People ask, 'What do you need a library for if you've got the Internet?' " [Donald Wathen] said. "Libraries aren't about books or tapes; libraries are about people. The library is here to serve people, to help people."
The key, he said, is embracing change and responding to what customers want.
The library today not only loans books and other materials, but provides access to technology, a variety of free classes, genealogical help and other services, and safely houses elements of Henderson's history: Old photos and documents; microfilm copies of The Gleaner, deeds, birth and death records, marriage records; old telephone books and city directories; old high school albums and more.
"People come here to find a good mystery or knowledge of how to get a job or access to a computer or ... (to attend) children's story hour," Wathen said. Some patrons visit three or four times a week; some come every day."
"Staff contributions. Each of these programs was headed by visionary staff who shaped the model, recruited the clientele, and developed the activities that shaped the outcomes of this community-focused service. Staff shared these characteristics: they were committed to their clientele, creative in their approach to providing service, entrepreneurial in their approaches to seeking additional resources, and were able to articulate some, but not all, of the outcomes of their services. Some were recruited to their jobs because of special skills that they brought to the service such as language facility, interest in the clientele, ability to teach, or knowledge of information technology."
"Design*Sponge is a daily website dedicated to home and product design run by Brooklyn-based writer, Grace Bonney. Launched in August of 2004, Design*Sponge was declared a “Martha Stewart Living for the Millennials” (NY Times, 2008)"
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