Montreal: Hour.ca, May 19th 2011.
"Last week I was invited to address a congress of librarians. I discovered all over again why they are some of my favourite people.
There is something subversive about librarians and libraries. The library remains a place where information isn’t bought and sold. Even if you think of them as being fussy and discreet, what librarians do radically empowers ordinary people, enabling them to use information outside the control of elites. ...
In an age of information glut, no algorithm can replace intelligence and analysis. ...
In Norway, Sweden, Portugal, Italy and Finland, there are big national programs to improve school libraries, not close them, as we are doing."
