Washington: The Chronicle of Higher Education Online, April 17th 2011.
"4. "Libraries are obsolete." Everywhere in the country librarians report that they have never had so many patrons. At Harvard, our reading rooms are full. The 85 branch libraries of the New York Public Library system are crammed with people. The libraries supply books, videos, and other material as always, but they also are fulfilling new functions: access to information for small businesses, help with homework and afterschool activities for children, and employment information for job seekers (the disappearance of want ads in printed newspapers makes the library's online services crucial for the unemployed). Librarians are responding to the needs of their patrons in many new ways, notably by guiding them through the wilderness of cyberspace to relevant and reliable digital material. Libraries never were warehouses of books. While continuing to provide books in the future, they will function as nerve centers for communicating digitized information at the neighborhood level as well as on college campuses."