New Jersey: Information Today, January 2011.
"“Maintaining personal interactions with the public to encourage library use while libraries become increasingly impersonal and digital will be the biggest challenge,” says a specialist with a California-based public library. “Our libraries must plan to focus on being community centers as well as community information centers or we will become obsolete. This will be a huge challenge as budgets decrease and a larger portion of our budgets will need to be spent on new digital applications.”"
Well worth the free registration!