New Jersey: NJ.com, December 8th 2010.
"Much of her time now also is spent counseling individuals. The job seekers who come in are often middle-age or older, and many of them don’t know how to use a computer mouse, much less Microsoft Word or Google, she said. A few months ago, one man told her he wanted to apply for a job at Home Depot, but didn’t know how to find the company website, she recalls. Another woman came in clutching a hand-written résumé."