UK: Talis, November 2005.
"Library 2.0 is a concept of a very different library service that operates according to the expectations of today’s library users. In this vision, the library makes information available wherever and whenever the user requires it. ... Library 2.0 plugs the library back into the heart of the information business; delivering timely and authoritative content and services at the point of need, whenever, wherever and however that might be. To back it up, Library 2.0 systems provide access to a skilled, dedicated and valuable work force, able to assist users new and old in realising their full potential."
