Washington: Inside Higher Ed Online, July 16th 2010.
"Today’s librarians bear about as much resemblance to the tight-bunned owlish matrons of 1950s films as laptops do to manual typewriters. They're more like the wizened sexton of a sprawling church, the guy with the giant ring of keys who unlocks every door, closet, and coffer. Library specialists routinely direct us to data bases, DVDs, digitized archival material, recordings, hidden stacks, and journals we had no idea even existed. I am in awe of their expertise."