Washington: Institute of Museum & Library Sciences, 2010.
"The Report is based on the first, large-scale study of who uses public computers and Internet access in public libraries, the ways library patrons use this free technology service, why they use it, and how it affects their lives... “There is no ambiguity in these numbers. Millions of people see libraries as an essential tool to connect them to information, knowledge, and opportunities,” said Marsha Semmel, acting director of the Institute of Museum and Library Services....This report demonstrates that libraries have been a silent partner in workforce development, educational achievement, delivering health information, & bringing government services to citizens".
