
From a customer-driven service model wherein Librarian & Patron join forces to resolve an Information query, #105 speaks to me.
See Also:
"...more than 25 million Americans reported using their public library more than 20 times in 2008, up from 20.3 million Americans in 2006. Particularly in the wake of the economic downturn, more and more Americans are turning to public libraries for such things as job hunting or to seek government services and continuing education -- not to mention free books, DVDs and CDs. And yet, according to this same study, a majority of states report cuts in library financing. In short -- much like the post office -- we seem to be losing these iconic communal institutions of our youth....My librarian friend reminds me that President Barack Obama obtained his first job after attending Columbia University by going to the New York Public Library.... In short, libraries are vital to creating an informed citizenry that is the hallmark of any democracy. So what do we lose when we lose libraries? We lose a lot."
"Are public libraries meant to be more 'public' or more 'library'?"
"Today, we measure the size of the Web in exabytes and are uploading to it 15 times more data than we were 3 years ago."
"Libraries exist in a state of conflict. They are public space. Their doors are open to anyone. But in downtowns, anyone usually means more than the normal share of the rough: both around the edges and all the way through."
"Don’t! Learn to say “Fuck You” to the world once in a while. You have every right to. Just stop thinking, worrying, looking over your shoulder, wondering, doubting, fearing, hurting, hoping for some easy way out, struggling, gasping, confusing, itching, scratching, mumbling, bumbling, grumbling, humbling, stumbling, rumbling, rambling, gambling, tumbling, scumbling, scrambling, hitching, hatching, bitching, moaning, groaning, honing, boning, horse-shitting, hair-splitting, nit-picking, piss-trickling, nose sticking, ass-gouging, eyeball-poking, finger-pointing, alleyway-sneaking, long waiting, small stepping, evil-eyeing, back-scratching, searching, perching, besmirching, grinding grinding grinding away at yourself. Stop it and just DO!"
"Due to recent complaints about noise levels, library staff will now be practising their finely honed shushing skills on level 4 of the Biological Sciences Library. If you wish to make noise in the library, please do so on one of the other floors, e.g. levels 1 to 3, although preferably do not make too much noise."
"In fact, for most Digital Natives, there is no definitive divide between their physical identity and their digital footprint; they coexist as a singular entity. Digital Natives understand that in order to participate and be influential in today’s world, a digital identity can’t be treated as an add-on to life. It’s essential to everything, period."
"For many observers, these predictions sound...like assumptions that might be made by bean-counters in the administration building who haven't set foot in a library in decades and think students don't need books, now that they can get everything on the Internet for free. As higher education confronts shortages in hungry times, will officials who previously viewed the library as a sacred cow think it's time for a barbecue?"
"Librarians have long debated and agonized over their professional identity. To be a Librarian is to engage in this angst. With each wave of change, the most recent being digital resources and the internet, there is clear evidence of the decline of the profession and the irrelevance of our Libraries. Perpetually on the brink, Librarianship appears to be just one advancement away from its elimination. When the pundits began to talk about the “Information Age” it’s no wonder that we jumped on the bandwagon with shameless enthusiasm. Finally, this was our time.We know about this stuff. Pay attention to us. And they did (sort of); and it was good (sort of)."