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Helicopter Librarian: Expect the Unexpected." Library Journal / Felicia A. Smith.
Iowa: Library Journal, August 28th 2012.
"There is no existing concept called “Helicopter Librarians” (trademark pending?) but the concept is a logical evolution based on the prevalence of Helicopter Parents. Current students have different expectations and are used to a greater level of support. This is an opportunity to transform the profession regardless of emerging technology trends or fiscal constraints. This Helicopter Librarians approach does not require intensive training; that is why I do not include any checklists to follow. I am not developing any metrics; and I am not advocating for data-driven anything! This is a holistic approach to a human interaction based on individuality and genuine compassion.
A study based on the 2007 National Survey of Student Engagement reports that, contrary to popular belief; children of Helicopter Parents excelled in deeper learning activities and reported higher levels of educational gains as well as greater satisfaction with their college experience. The prevailing perception of Helicopter Parents is that their over-involvement is detrimental to their child’s growth. However, such support appeared to be welcomed by most students and actually beneficial to their overall well-being. Thus the first positive attribute of Helicopter Parents is the fact that they are sincerely concerned with the success of their children. This genuine concern has to be shared by Helicopter Librarians."
"With Dignity & Respect: Serving Homeless People in Library Communities." American Library Association / Michael Santangelo.
